TIN: 07337178140, CST: 07337178140

Send us Query at: mozohub@gmail.com │CALL: (+91)-9999 844 948

20% off on Fashion Jewellery with orders over ₹999 (Coupon Code-rnk75z)│ 5% off on Decor items with orders over ₹1,000 (Coupon Code-pnhfkf)

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Terms & Conditions

Shipping and Delivery

At this time, MOZO HUB ships merchandise to locations within the India. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • The price you see on the product page is exactly what you would pay. List prices are all inclusive and final. There are NO hidden charges when you make a purchase by us.
  • Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses. 
  • We ship anywhere in India and estimated delivery time is about 2 to 14 business days after receiving payment.
  • Business days exclude public holidays and Sundays.
  • The package may be delayed 2-10 days sometimes by the reason of the product availability, flights issues, courier partner's, your shipping destination and your location may not be serviced due to legal restrictions (if any). The Pincode in your shipping address will be used to check for serviceability so kindly provide the Pincode before checkout stage.

 

Replacement & Refund Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). MOZO HUB reserves the right to change its payment procedures at any time without prior notice to you.

 

Conditions for Replacement/Refund:

 We encourage buyer to inspect the goods while taking the delivery. In case of damage, you must get transporter/Freight agent to sign for it and take necessary photographs. The following conditions with regard to returns/refund apply to all items sold by us.

 

For Stock Items:

 

All Eligible items, which are in stock, will be eligible for a free replacement. You may request for a free replacement (See eligible items) due to the following conditions as under:

  • You have received an item which may be physically damaged/defective/does not work properly
  • You have paid for the item but didn't receive it
  • You have received an item that does varies from the description as per your original order
  • You have received an Item and found missing parts or accessories
  • You have received an Item which is different from what was ordered
  • If you are not satisfied with the Clothing and Footwear item delivered, you can request an exchange in a different size or color

For Out of Stock Items:

 

The eligible item cannot be replaced, if it is out of stock. Only a refund against the returned amount will be issued.

General Guidelines for Replacement/Refund

The following general guidelines with regard to returns apply to all items sold by us.

  • For any returns or exchange, please contact us first. In any case, please inform us about the damaged product within 3 days of receipt of goods, else it will be deemed that the buyer has received goods in right condition.
  • It is the sole responsibility of the Buyer to verify their original purchase.
  • Items that you return should not be used, washed, altered/tampered or soiled.
  • Please return items to address shown on package.
  • Refund or replacement will be initiated once we receive your item and pass it through the necessary quality checks.
  • Items sold as sets/combos cannot be exchanged or returned individually.
  • The goods must be returned in proper packaging as it was received.

 

 

Eligible Items for Free Replacement or Refund

 

1.    All eligible items can be free replaced or returned except the following items are as under;

·         Gift Voucher

·         Imitation Jewellery

·         Baby Care

·         Perfumes & Fragrances

·         Customized items

·         Consumables

·         Pet food

·         Men-Belt

 

2.    All eligible items can be replaced without paying the shipping and handling charges by us except the following items are as under;

·         Clothing

·         Footwear

·         Electronic smart watches

 

3.    If buyer incur return shipping & handling charges over Rs.120 for returning large and heavy items, buyer can contact us for refund and we will be refunded over charges upto Rs. 100. The valid receipt of proof of payment for such refund shall be furnished by the buyer. The following eligible items are as under;

·         Home Decor-Brass Metal items

 

 

Refund Mode

In any case where a refund is required we will initiate refund to the following modes once your item is received by us. The following refund options shall be communicated by the buyer.

Payment Mode used during purchase

Refund Mode options shall be communicated by Buyer

Online Bank Transfer (OBT)

Online Bank Transfer (OBT)/Cheque/Gift Voucher

Credit card/ Debit Card

Credit card/ Debit Card/OBT/Cheque/Gift Voucher

Cash on Delivery (COD)

Online Bank Transfer (OBT)/Cheque/Gift Voucher

Gift card/ Gift voucher

Gift card/ Gift voucher

Cheque/ Demand Draft (DD)

Online Bank Transfer (OBT)/Cheque/Gift Voucher

Cash deposit in our account

Online Bank Transfer (OBT)/Cheque/Gift Voucher

Cash payment

Online Bank Transfer (OBT)/Cheque/Gift Voucher

 

Important Note:

  • Buyer shall be provided following information to enable us to process a refund to your Bank Account:

The Bank Account Number

 

Account Holder's Name

 

IFSC Code

 

Bank Name

 

Bank Branch

 

Account Type (Saving/Current)

 

 

  • Refunds cannot be processed to third-party name. The name on our account should match with the name of the bank account holder.
  • We may be requested for information/documents to verify your credentials before initiating the refund.

Refund Timeline

Refund mode options used by Buyer

Refund Estimated Timeline

Online Bank Transfer (OBT)

1-2 Business Days

Credit card/ Debit Card

3-5 Business Days

Gift card/ Gift voucher

2-3 Business Days

Cheque

8-10 Business Days

 

Documentation required during Return:

·         A copy of invoice highlighting the items being returned inside the package

·         Declaration of item details, value and return reason

Note: If you do not have a printer, you can also hand-write the declaration and return address

 

Legal Notice

All notices from MOZO HUB to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to MOZO HUB shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to MOZO HUB five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of:
MOZO HUB
Copyright © 2016 MOZO HUB. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016 MOZO HUB. All rights reserved.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by MOZO HUB. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of MOZO HUB or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MOZO HUB and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MOZO HUB believes that customer conduct violates applicable law or is harmful to the interests of MOZO HUB and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MOZO HUB and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MOZO HUB believes that customer conduct violates applicable law or is harmful to the interests of MOZO HUB and its subsidiaries.

International

As of now, MOZO HUB doesn’t deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.

Sales Tax

MOZO HUB charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. MOZO HUB makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. MOZO HUB SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL MOZO HUB BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by MOZO HUB.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. MOZO HUB is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not MOZO HUB.
The inclusion of material on this server does not imply any endorsement by MOZO HUB, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although MOZO HUB tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

 

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. MOZO HUB and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of MOZO HUB shall apply and both parties shall consent to the jurisdiction of said State's courts. Both parties expressly waive a trial by jury.
MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and MOZO HUB with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and MOZO HUB with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by MOZO HUB. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

 

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